Reservations and Cancellation Policy
All reservations are accepted in good faith. We reserve the right to re-consider the availability of current bookings should you reduce the length of your stay. Cancellations made up to 2 days before the arrival date incur no charges. Cancellations with less than 48 hours notice will forfeit the full amount of the first nights accommodation charge.
Check-in/out
Check-in is available from 1pm on the day of arrival. Early arrivals may be possible if the booked room is available. Check-out time is by 10am on the day of departure.
Credit Card guarantees
All reservations require authorisation of a credit card. Pre-authorisation will be done on check in. No charge will be made against the card details unless the client fails to cancel or arrive for the booked accommodation. Please refer to our cancellation policy above.
Non guaranteed bookings
Baycrest Lodge will hold a cash/eftpos paying reservation until 5pm on the day of arrival. Should you be arriving at a later time you must confirm that arrival time. Rooms will be released after 5.00pm.
GST & Taxes
All prices quoted on our website, booking site and any correspondance will include Goods and Services Tax at 15%
General
Visitors are permitted at Taupo's Baycrest Lodge with management's discretion. This includes the use of Baycrest Lodge facilities. The registered guest is responsible for the behaviour of all persons/visitors whilst on the property. We ask that all visitors vacate the rooms by 10pm.
Damage
Any damage, including breakages, to the room or property may be charged, plus any charge for any resulting loss of income if applicable.
Smoking
We are a non smoking accommodation provider. Smoking is permitted by guests in uncovered outdoor areas only. If you do smoke in our rooms a NZ$150.00 cleaning fee will be charged plus any loss of income if applicable.
Accommodation Payments
All guaranteed Taupo motel accommodation is payable on departure. Cash and eftpos customers may be required to settle their account including a $100 refundable bond upon arrival. We accept all major credit cards, cash and eftpos. We are unable to accept cheques as a form of payment.
Click here for more information on your luxury Lake Taupo accommodation options at Baycrest Lodge.
Click here to see a full list of our Taupo lodge facilities and services at Baycrest Lodge. |
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